Our 30-day guarantee

Try a Woreno item. If it does not meet your expectations, return it within 30 days and we will refund the full amount paid.

The promise

You can return any item within 30 days of delivery, for any reason. Your refund is issued via the same payment method within 3 business days of receipt.

30-day returns

No questions asked, even if you simply changed your mind.

Insured delivery

Package damaged or lost in transit? We will replace or refund it at our expense.

Secure payment

Pay cash on delivery or via bank transfer: no upfront credit cards or stored banking details.

Real support

A member of our team will reply from [email protected] within one business day.

How to claim

Send a message to [email protected] with your order number.
You will receive return instructions and the shipping address within one business day.
Ship the package back; we issue your refund as soon as we inspect the returned parcel.

Full terms and conditions are available in the dedicated Returns policy and Delivery terms sections.